Call Center Service
VoIP Solutions
End-to-end VoIP infrastructure with QoS optimization and failover.
What we deliver
End-to-end VoIP infrastructure with QoS, failover, and carrier-grade reliability.
- Network assessment
- QoS configuration
- SIP trunk setup
- Failover design
- Monitoring
Remote Sales Team
Technology
Challenge
Remote agents had poor call quality and frequent dropped calls on consumer VoIP.
Solution
Business-grade VoIP with dedicated bandwidth, SD-WAN QoS, and redundant SIP carriers.
3CXDual SIP TrunksSD-WANSoftphonesWireshark monitoringResults
Sample outcomes from this service
MOS score improved to 4.3
99.99% call completion
Zero downtime in 6 months
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